Managed Service Solutions
All services are based upon one of our consulting models which guarantees a best practices implementation. Managed Services provide an ongoing relationship with an emphasis on flexibility. Recon's managed services deliver a cost effective solution providing the Client the ability to set the amount of hours needed per week. The end result is that the client always has CEM expertise available for a fraction of the cost of a full time CEM resource.
System Setup and Maintenance
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On-Prem System Install and Configuration
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SaaS System - Admin Setup and Configurations
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Customize JS and SDK for Client Side Capture
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Configure Integrations with VOC, CRM and Campaign data
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System Health Checks
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Custom Metrics, Reporting and Dashboard Management
Gain Actionable Insights
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Revenue Opportunity Identification
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Usability Opportunities
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Marketing Spend and Campaign Assessment
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Conversion Optimization Analysis
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Anomaly Detection
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Alert Implementation
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Fraud awareness
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Process Barriers and Efficiency Assessment
Increase Revenue and Profits
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Abandoned Cart Recovery
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Fraud Detection and Prevention
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Improved Conversion Rates with:
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Business Impact Analysis
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Ongoing Usability Assessment
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Personalized user experience
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